SHIPPING AND RETURN POLICY .
SHIPPING POLICY.
- Shipping Locations: We currently ship our products to locations within Pakistan only. Please note that we do not ship to P.O. boxes.
- Shipping Time:We process and ship all orders within 1-3 business days after receiving the payment. Please note that delivery times may vary depending on your location and shipping method chosen during the checkout process.
- Shipping Rates:Shipping rates vary depending on the weight and size of the product and your location. The shipping rates will be displayed during the checkout process before you make the payment.
- Delivery Time: Estimated delivery time for the order is 3-5 business days from the date of shipment.
- Shipping Carrier: We use a reliable shipping carrier to deliver our products. We reserve the right to choose the shipping carrier at our discretion.
- Delivery Confirmation:Once your order has been shipped, we will send you a confirmation email with the tracking number so that you can track your package.
- Delivery Failure:If the package is not successfully delivered to you due to your unavailability or incorrect shipping address provided by you, we will not be responsible for any loss or damage to the package. You will be responsible for the cost of re-shipping the package to the correct address.
- Returns Policy:
- Return Eligibility: We accept returns for damaged, defective or incorrect products only. If you receive a damaged, defective, or incorrect product, you must notify us within 7 days of receiving the product.
- Return Process:To initiate a return, please send an email to our customer service team at [insert email address] with your order number and a photo of the damaged or incorrect product. We will then provide you with instructions on how to proceed with the return.
- Return Shipping:Once we receive your return request, we will provide you with the shipping address to which the product must be returned. You will be responsible for paying the shipping costs associated with returning the product.
- Return Condition:The product must be returned in its original packaging and in its original condition. We reserve the right to reject any return if the product is not returned in its original condition.
- Refund:Once we receive the returned product and confirm that it is eligible for a return, we will process the refund within 7-10 business days. The refund will be credited to your original payment method.
- Please note that we do not accept returns for any product that has been used, opened, or damaged by you. We reserve the right to reject any return that does not comply with our returns policy.
- If you have any questions or concerns about our Shipping and Returns Policy, please contact us at +923019599935 .